Privacy Policy
Last updated: November 2024
This privacy policy describes how Axilia ("we", "our" or "Axilia") collects, uses, and protects the personal data of users who visit our website and use our services.
1. Data Controller
The Data Controller for personal data processing is:
Axilia S.r.l.
[Address]
Email: privacy@axilia.it
PEC: [Company PEC]
2. Personal Data Collected
2.1 Data you provide voluntarily
When you fill out the demo request form, we collect:
- Identification data: first and last name
- Contact data: email address, phone number (optional)
- Professional data: company name
- Communications: any messages or specific requests
2.2 Data collected automatically
During browsing, we automatically collect:
- Technical data: IP address, browser type, operating system, device used
- Navigation data: pages visited, time spent, referral source
- Cookies: as described in the dedicated section
3. Purposes and Legal Basis for Processing
| Purpose | Legal Basis | Retention |
|---|---|---|
| Demo request management | Performance of pre-contractual measures (Art. 6.1.b GDPR) | 24 months from request |
| Marketing communications | Explicit consent (Art. 6.1.a GDPR) | Until consent withdrawal |
| Security and fraud prevention | Legitimate interest (Art. 6.1.f GDPR) | 12 months |
| Legal obligations | Legal obligation compliance (Art. 6.1.c GDPR) | Applicable legal terms |
| Analysis and service improvement | Legitimate interest (Art. 6.1.f GDPR) | 26 months (anonymized data) |
4. Cookies and Similar Technologies
4.1 Technical Cookies (necessary)
We use strictly necessary cookies for website functionality:
- Session cookies: to manage user session and form security
- CSRF token: to protect forms from cross-site attacks
- Theme preferences: to remember light/dark theme choice
4.2 Analytical Cookies (optional)
With your consent, we use analytical cookies to understand how users interact with our website. This data is anonymized and used only to improve user experience.
4.3 Cookie Management
You can manage your cookie preferences through your browser settings. Disabling technical cookies may affect some website functionality.
5. Data Sharing
Your personal data is not sold to third parties. It may be shared with:
- Service providers: hosting providers, email services (for sending communications)
- Competent authorities: when required by law or to protect our rights
All providers are bound by GDPR-compliant Data Processing Agreements (DPA).
6. Data Transfer Outside EU
Your data is primarily processed within the European Union. If data transfer outside the EU is necessary, we ensure appropriate safeguards are in place, such as:
- European Commission adequacy decisions
- Standard Contractual Clauses (SCC)
- Other appropriate safeguards under Art. 46 GDPR
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- Encrypted communications (HTTPS/TLS)
- Protection against XSS, CSRF, and SQL injection attacks
- Rate limiting to prevent abuse
- Need-to-know based data access
- Regular backups and disaster recovery procedures
8. Your Rights
Under GDPR, you have the right to:
- Access: obtain confirmation of processing and a copy of your data
- Rectification: correct inaccurate or incomplete data
- Erasure: request deletion of your data ("right to be forgotten")
- Restriction: limit processing in certain circumstances
- Portability: receive your data in a structured, machine-readable format
- Object: object to processing for marketing purposes or based on legitimate interest
- Withdraw consent: withdraw consent at any time
To exercise these rights, contact us at: privacy@axilia.it
9. Complaints
If you believe the processing of your data violates GDPR, you have the right to lodge a complaint with the Data Protection Authority:
Garante per la Protezione dei Dati Personali
Piazza Venezia 11 - 00187 Rome, Italy
www.garanteprivacy.it
10. Children
Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from minors. If you become aware that a child has provided us with personal data, please contact us immediately.
11. Changes to Privacy Policy
We reserve the right to modify this policy at any time. Changes will be published on this page with the update date. We encourage you to review this page periodically.
12. Contact
For any questions regarding this policy or the processing of your personal data:
Email: privacy@axilia.it
Address: [Full address]